Your questions about fb8, All Questions Answered Here

No. Under fb8's policy, only one account per person is permitted. If multiple accounts are detected, all balances will be forfeited and the accounts will be permanently banned.

KYC is optional for casual gaming and small transactions. However, it becomes mandatory for withdrawals above a certain limit. Verification is completed within 24 hours using your national ID and a selfie.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes under 3 minutes.

Yes. To change your mobile number, contact fb8 Live Chat Support. Once your identity is verified, your new number will be added. For security reasons, this process may take 24–48 hours.

The minimum deposit on fb8 is just BDT 100. Starting with such a small amount lets you explore the platform with ease. Deposits can be made via mobile banking, bank transfer, debit card, or crypto.

Deposits via mobile banking or debit card are typically instant — your balance updates within 5 minutes. Bank transfers may take 15–30 minutes.

fb8 does not charge any deposit fees. However, your payment provider (mobile banking operator or bank) may apply a small service charge according to their own policies.

First, take a screenshot or note the transaction ID of your payment. Then send that information to fb8's live chat support. The support team will investigate and resolve the issue within 30 minutes.

For KYC-verified accounts, withdrawals are typically processed within 30 minutes to 2 hours. Mobile banking transfers are usually faster, while bank transfers may take 1–2 business days.

The minimum withdrawal amount on fb8 is BDT 300. The maximum limit depends on your account level and KYC verification status. VIP members enjoy higher withdrawal limits.

No. Bonus balance cannot be withdrawn directly — the applicable wagering requirements must be met first. Once the conditions are fulfilled, any winnings are moved to your real balance and become withdrawable.

fb8 generally does not charge withdrawal fees. However, your bank or payment operator may apply their own service charges. Check the charge details shown at the time of withdrawal for more information.

After your first registration, a 150% welcome bonus will be automatically credited on your first deposit. No special code required. To receive the bonus, your first deposit must be made within 7 days of registration.

A wagering requirement means you must place a total amount of bets before you can withdraw a bonus. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to place a total of BDT 20,000 in bets. Different bonuses carry different terms.

You can find your referral code or link in your profile. When a friend registers using that code and makes their first deposit, you'll receive a referral bonus. Your friend will also get a special welcome benefit.

Yes. You can select the "Deposit Without Bonus" option at the time of deposit. Some players prefer this to avoid having to meet bonus wagering requirements.

Yes. All slots and table games at fb8 use certified Random Number Generator (RNG) technology, meaning every outcome is completely random and never predetermined.

Yes. fb8's Live Casino runs smoothly on mobile. For the best experience, use a stable internet connection (4G or Wi-Fi) and an updated browser. Downloading the fb8 app delivers an even smoother experience.

Once the connection is restored, your game session will usually resume from where it left off. Any unresolved bets are settled automatically by the system. If you run into any issues, reach out via Live Chat.

There are some common strategies in fish games — focusing on larger fish, targeting based on bullet value, and trying to catch more fish with fewer bullets. However, the core outcome is RNG-based, so there is no guaranteed winning strategy.

Yes. fb8 uses bank-grade 256-bit SSL encryption. Your personal and financial information is never sold or shared with third parties. For more details, please visit our Privacy Policy Read.

Contact fb8 Live Chat Support right away. We will temporarily lock your account, help you reset your password, and investigate the issue. Keeping 2-factor authentication enabled significantly reduces this risk.

Never. No fb8 staff or support team member will ever ask for your password. If someone claims to be fb8 support and asks for your password, it is a phishing attempt — report it to us immediately through our official channels.