Privacy Policy

Your Privacy Our Greatest Responsibility

The information you share with fb8 is treated as a trust we take seriously. This policy clearly sets out why your data is collected, how it is used, and how it is kept safe. No ambiguity, no hidden agendas.

Last Updated: January 2026
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Fb8's Core Data Protection Principles

We honour our commitments every day

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SSL Encryption

Every transaction and piece of personal data is encrypted using 256-bit SSL technology, making it completely inaccessible to any third party.

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Data Not for Sale

Fb8 never sells your personal information to third parties. Your data is used solely to improve our services.

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Right to Correct Information

You may request to view, correct, or delete your stored data at any time.

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Transparent Cookie Policy

Fb8 is fully transparent about its use of cookies. Every cookie in use and the reason for it is explained right here.

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Regular Security Audits

Independent security experts regularly review fb8's data protection systems. Any vulnerabilities identified are addressed immediately.

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GDPR Compliant

Fb8's Privacy Policy is built to international GDPR standards — users in Bangladesh are fully covered under its protections.

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1. Introduction & Scope

Fb8 (referred to hereinafter as "we" or "the Platform") takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use the fb8.ng website and mobile application, why we collect it, and how it is managed.

By using the fb8 website or app, you are agreeing to this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

This policy applies to all users — both registered members and guest users.

Fb8 adheres to international privacy standards and reviews this policy on a regular basis. Registered members will be notified of any significant changes via email or in-app notification before they take effect.

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2. What Information Does fb8 Collect

We only collect information from you that is necessary for the proper operation of our services.

Directly Provided Information

  • Full name, email address, and mobile number (collected at registration).
  • Date of birth (for age verification).
  • Banking or payment-related information (for processing transactions).
  • Identity verification documents (for the KYC process — NID, passport, etc.).

Automatically Collected Information

  • IP address and device identifier.
  • Browser type and operating system.
  • A log of where you spent time on the platform and for how long.
  • Gaming history and transaction records.
  • Information collected through cookies and similar tracking technologies.
Data Type Reason for Collection Mandatory?
Name & Email Account Creation & Communication Yes
Mobile Number Two-Factor Authentication Yes
Date of Birth Age Verification Yes
Payment Information Financial Transactions Yes
National ID (NID) KYC Verification On Withdrawal
IP Address Security & Fraud Prevention Automatic
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3. Purpose of Data Use

Fb8 uses your information for specific, legitimate purposes only. We never collect or use data unnecessarily.

  • To create and manage your account.
  • To process financial transactions (deposits and withdrawals).
  • To meet legal obligations related to anti-money laundering and fraud prevention.
  • To provide customer support services.
  • To provide personalised game suggestions and offers based on your preferences.
  • To ensure the security and stability of the platform.
  • To monitor member behavior and ensure responsible gaming.

Your data is never shared with third parties for advertising purposes. It is not used for marketing beyond fb8's own promotional communications.

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4. Data Sharing Policy

Fb8 is very careful about sharing your information with third parties. Data may only be shared under the following circumstances.

Sharing Data for Legitimate Reasons

  • To comply with lawful orders from legal authorities — such as court orders or investigations by financial regulators.
  • With payment processors — only the information necessary to complete transactions.
  • To comply with Anti-Money Laundering (AML) obligations.
  • In regular audits conducted by fb8's licensing authority.

Important: If fb8 ever undergoes a change of business ownership, the new owner will be bound by this same Privacy Policy.

What We Never Do

  • Selling or renting your data to advertisers.
  • Sharing your data on social media platforms.
  • Using your data for third-party marketing without your consent.
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5. Cookies & Tracking Technologies

Cookies are used on the fb8 website and app to enhance your experience. Cookies are small text files stored on your device.

Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure security — the website cannot function properly without these.
  • Performance Cookies: To understand which pages are used most — helping us improve site speed and performance.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To analyze user behavior and improve the platform.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

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6. Data Retention Period

Fb8 does not retain your data indefinitely. A defined retention period is set for each category of information we hold.

  • Account data: retained for the duration of the account and for 5 years after closure.
  • Transaction records: up to 7 years, in accordance with financial regulations.
  • KYC documents: 5 to 7 years, as required by law.
  • Logs and tracking data: 90 days to 1 year.
  • Customer support conversations: up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

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7. Your Data Rights

You are in full control of your data at fb8. The rights listed below are yours, and we respect them.

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Right to Access

You may request to see what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

Under certain conditions, you may request that your data be deleted.

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Right to Portability

You may request a copy of your data in a specific format.

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Right to Object

You may opt out of marketing communications at any time.

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Right to Restriction

You may request that data processing be restricted under certain circumstances.

To exercise any of these rights, please contact fb8 customer support. You will receive a response within 30 business days of your request being received.

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8. Protection of Minors

Fb8 takes the protection of minors extremely seriously. Our platform is strictly for users aged 18 and above.

  • Date of birth verification is mandatory at the time of registration.
  • If a user is suspected of being a minor, fb8 will verify that account immediately.
  • Fb8 never knowingly collects information from anyone under the age of 18.
  • Parents are advised to use parental control software to help protect their children.
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9. Security Measures

Fb8 employs industry-leading technology and processes to keep your information secure.

  • All data transmissions are secured with 256-bit TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available for all accounts.
  • AI-powered fraud detection system active 24/7.
  • Regular security penetration testing is conducted.
  • Staff access to data is restricted on a need-to-know basis.

fb8's security infrastructure is audited annually by independent third parties.

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10. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact fb8. We take every message seriously.

  • Customer Support: Contact us via 24/7 live chat.
  • Email: [email protected] — Responses are typically provided within 48 hours.
  • Complaints are resolved within 30 business days of submission.

This Privacy Policy was last updated in January 2026. For more information, please visit our Terms and Conditions and Responsible Gaming View Page.

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In a Secure Environment Enjoy fb8

Your data is secure, your privacy is guaranteed — start gaming on fb8 with complete peace of mind.

SSL Secured Data Not for Sale Completely Confidential GDPR Standards
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