Responsible Gaming

Gaming at fb8 means Fun — not anxiety

At fb8, we believe gaming should be a healthy leisure activity — not a source of stress or financial hardship. That's why we are committed to responsible gaming for every member. On this page, you'll find self-control tools, guidance on recognizing addiction signs, and ways to get help when you need it.

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Responsible gaming tools, always free
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Protection Tools
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Years of Responsible Gaming
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Protection Tools
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Age Restriction

Fb8's Responsible Gaming Tools

Everything you need to stay in control of your gaming

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Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded — keeping you fully within your own budget.

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Loss Limit

Your gaming automatically stops once you've lost a set amount. Protect yourself from chasing losses.

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Session Timer

Set a maximum duration for each gaming session. When the time is up, fb8 will remind you to take a break.

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Cooling-Off Period

Need a short break? Temporarily suspend your account for anywhere between 24 hours and 30 days. No deposits can be made during this period.

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Self-Exclusion

For a longer break, activate self-exclusion — from 6 months up to 5 years. Your account will be completely locked for the entire duration.

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Parental Control

Install third-party parental control software on your device to keep minors away from gaming sites.

To use any of these tools, go to the "Responsible Gaming" section in your fb8 account settings, or ask our customer support team via 24/7 live chat.

Addiction Warning Signs

If you or someone close to you shows any of the signs below, seek help right away.

Feeling the urge to keep playing in an attempt to win back money you've lost.

You're stealing time away from family, friends, or work for gaming.

You're taking on debt or selling assets to cover gaming costs.

You feel restless, irritable, or anxious when you're not gaming.

Hiding gaming expenses from your family.

You want to cut back on gaming but find you can't.

You're seeing gaming as a solution to financial problems.

If you notice these signs, activate fb8's self-exclusion tool immediately and seek professional help.

Self-assessment Confirm

Read through the questions below. If you answer "yes" to more than one, please speak with the fb8 support team.

Did you spend more than your budget on gaming last month?

Have you lied about or hidden your gaming activity?

Have you skipped work or studies to play?

Staying up late to play and feeling exhausted the next day?

Do you get angry when told to stop gaming?

Do you see gaming as your only way to relieve stress?

Feel the urge to play again immediately after a loss?

More than 3 "Yes" answers? Chat with fb8 live chat now — our trained team is here for you.

Setting a Limit Easy Way

Setting limits at fb8 is simple. Just a few steps to keep your gaming safe.

1
Log in to your account

Log in to your fb8 account and click the profile icon in the top right corner.

2
Go to Responsible Gaming Settings

Look for the "Responsible Gaming" option in the menu.

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Choose your preferred limit

Set a deposit limit, loss limit, or session time — whatever you need.

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Confirm

Once you set a limit, a confirmation code will be sent to you. The limit will take effect as soon as you verify it.

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Get help through Customer Support too

If you need help setting your limits, our team is available via live chat at any time.

Why is responsible gaming important?

At fb8, we see gaming as entertainment — just like watching a film or playing cricket with friends. But like any form of entertainment, gaming has its limits. When those limits are crossed, what was once fun can become a burden.

Online gaming is growing fast in Bangladesh — and with that growth, responsible gaming has become just as important. fb8 has taken this seriously from day one, developing a range of protective tools to help keep members safe.

Play within a set budget

Before you start playing, set yourself a limit — an amount you can afford to lose without it affecting your daily life. Never deposit more than that. Use fb8's deposit limit tool to make this rule binding for yourself.

Don't Chase Your Losses

One of the biggest mistakes in gaming is continuing to play after a loss in an attempt to win back the money. This is known as "chasing losses" — and it's the leading cause of gaming addiction. If you lose, close the game calmly and step away.

Gaming is never a source of income

Online gaming is a form of entertainment — it should never be treated as a reliable source of income. Some people believe that following a certain strategy guarantees wins. That's a misconception. All games on fb8 run on fully random technology (RNG), so no outcome is ever guaranteed.

Take regular breaks

Playing for long stretches without a break can lead to fatigue and poor decisions. Take at least a 10-minute break every hour. fb8's session timer will automatically remind you when it's time to step away.

Keep in mind: Gaming is meant to be fun. If you're worried about losing money or it's affecting your relationships — it's no longer just a game. That's when to seek help.

Frequently FAQ

Yes. If your account has a withdrawable balance at the time self-exclusion is activated, it will be returned to you after verification. Any active bonus balance will be forfeited.

No. Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is in place to ensure the decision is well considered.

Yes. Even during a cooling-off period or active self-exclusion, you can still contact fb8 customer support. Assistance with withdrawals and account-related matters remains available.

fb8 does not provide direct medical or therapy services. However, our trained support team can help you understand the issue and take initial steps. For professional counseling, we strongly recommend consulting a mental health specialist.

No. For security reasons, self-exclusion can only be activated by the account holder. However, if a family member is concerned, they can inform fb8 — we will reach out directly to the account holder.

No. Once the self-exclusion period ends, your account is not reactivated automatically. You'll need to contact fb8 support and complete a confirmation process to regain access.

Fb8's Responsible Gaming Pledge

Fb8 is more than just an entertainment platform — we are a trusted partner to millions of people across Bangladesh. That trust comes with responsibility. From day one, responsible gaming has been a core value at fb8.

Our customer support team is specially trained in responsible gaming. If they notice any concerning behavior from a member, they proactively reach out and offer assistance. This is something we do on our own initiative — not because we're required to.

Fb8 never runs ads that create false hope or promise "easy wins." All our promotional messaging clearly states that losses are a real possibility in gaming.

We believe a happy, healthy gamer is our greatest asset. That's why all responsible gaming tools are available to every member, completely free of charge and easy to access.

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Play safe — fb8 is always here for you

Responsible gaming isn't about having less fun — it's about making the fun last. Join fb8 and enjoy gaming on your own terms.

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